At Critical Science Academy, we are committed to providing technical support to users and trainees to ensure easy access to the platform, courses, and digital services.
Support Channels:
Email: support@criticalscience.sa
Phone: +966 55 425 8873
Technical Support Form: Available through the website
Official Communication Channels: As announced by the Academy
What Does Technical Support Cover?
Our support team can assist with issues related to login, course access, platform use, live sessions, assessments, certificates, and technical problems associated with the website or learning platform.
Working Hours:
Sunday to Thursday
9:00 AM – 5:00 PM
Saudi Arabia Time
Additional support may be available during certain live sessions, depending on the nature of the program.
When Submitting a Support Request:
Please provide your name, the email address used for registration, the course name, and a clear description of the issue. Where needed, attach a screenshot showing the problem or error message.
Please do not include your password or payment information in a support request.